Services
Technology that works for your business.
Falmera designs, builds and supports the websites, AI systems, automation and software that help businesses save time, capture more leads and operate better.
Websites
Websites built to win customers
A fast, modern website that presents your business with confidence and makes it easy for visitors to get in touch.
What's included
- Custom design for desktop, tablet and mobile
- Lead capture forms connected to your CRM
- Search-friendly structure and performance foundations
- Content you can update without a developer
- Launch, hosting setup and ongoing support
A good fit if your current site looks dated, loads slowly or brings in too few enquiries.
AI Assistants
AI assistants that answer, qualify and capture
An assistant on your website or messaging channels that answers common questions using your business information and passes qualified enquiries to your team.
What's included
- Trained on your services, policies and FAQs
- Captures contact details and enquiry context
- Handles booking requests and next steps
- Hands conversations to a person when needed
- Conversation records saved to your CRM
A good fit if your team answers the same questions every day or enquiries arrive outside business hours.
AI Voice Receptionists
An AI receptionist for every call
A natural-sounding voice receptionist that answers your business line, helps callers and books appointments, so calls stop going to voicemail.
What's included
- Answers calls and common questions
- Captures caller details and reason for calling
- Books appointments into your calendar
- Transfers urgent calls to the right person
- Call summaries sent to you and your CRM
A good fit if missed calls are costing you work or your team spends hours on the phone.
Automation
Automation that removes busywork
Workflows that connect your tools and handle routine follow-up, reminders and updates in the background, reliably and visibly.
What's included
- Lead follow-up and nurture sequences
- Appointment confirmations and reminders by email and SMS
- Automatic CRM updates and activity history
- Reporting delivered on a schedule
- Clear visibility when something needs attention
A good fit if tasks are copied between systems by hand or follow-up depends on someone remembering.
Custom Software & SaaS
Software built around how you work
Dashboards, portals and web applications designed for your processes, from internal tools to customer-facing products.
What's included
- Internal dashboards and admin tools
- Client portals and web applications
- Mobile-friendly experiences
- APIs and integrations with existing systems
- Ongoing improvements and support
A good fit if off-the-shelf software forces workarounds or you have a product idea to bring to market.
Integrations
Connected to the tools you already use
Falmera systems connect with the software your business relies on, so information flows to the right place without copying and pasting.
Calendars
Availability checks and bookings placed straight into your calendar.
CRMs
Leads, conversations and activity recorded in one customer record.
Email & SMS
Confirmations, reminders and follow-ups sent automatically.
Payments
Checkout and billing connected to the rest of your workflow.
Video meetings
Meeting links created and shared when appointments are booked.
Your existing systems
APIs and custom connections where off-the-shelf options stop.
Not sure where to start?
Tell us about your business and we'll recommend the right combination of services.