Our Work
We run Falmera on what we build.
Falmera is a new company, so before we show client case studies we're showing the systems we designed, built and use every day to run our own business: the same kinds of systems we build for clients.
Interface illustration. Names and figures shown are demo data, not Falmera's results.
Mira, Falmera's AI receptionist
Mira answers Falmera's business line. She talks callers through our services, takes their details and books a consultation while they're still on the call.
What we built
- Checks real availability and books the meeting during the call
- Confirms a booking only once it is actually confirmed
- Saves every caller to the same CRM as our website enquiries
- Logs a summary, outcome and next step for each call
- Takes callback requests and asks before recording
The result: a caller can ask for a consultation and hear it confirmed within seconds, with the details already waiting in our dashboard.
Consultation booking automation
One scheduling system behind every way a client can book with us, whether they call Mira or our team books from the dashboard.
What we built
- Applies our business hours, meeting length and buffer rules
- Creates the video meeting and calendar booking
- Sends the confirmation with the meeting link
- Never books the same meeting twice, even if a step is retried
- Flags anything uncertain for a person to check instead of guessing
The result: bookings follow the same rules wherever they come from, and a problem shows up in the dashboard instead of being missed.
The Falmera Owner Dashboard
The private workspace where we run the business: every lead, call, appointment and client in one place.
What we built
- One CRM for website, phone and manual leads
- Appointments, calls and callbacks with their full history
- Clients and payments, with lead-to-client conversion
- Notifications for the things that need attention
- Role-based access, so each person sees only what their role needs
The result: no spreadsheets or scattered inboxes. Every enquiry has one record and a clear next step.
The website you're on
Designed and built in-house to explain what we do clearly and turn visitors into conversations.
What we built
- Custom design for desktop, tablet and mobile
- Contact and estimate forms that go straight into our CRM
- A project estimator built on our published pricing
- Accessible, search-friendly structure
The result: every enquiry lands in the same CRM as our calls, ready for follow-up.
Client work
Client case studies are on the way
As client projects launch, we'll share what we built and what changed for them, with their approval. We'd rather show nothing than show results we can't stand behind.
Work with us
Want systems like these for your business?
Tell us how your business runs today. We'll recommend what's worth building and what isn't.